The Hartford is currently hiring Agency Customer Service Representatives for our Santee, CA call center.Our Customer Service teammates are accountable for handling incoming calls from Agency customers regarding their personal automobile and homeowner insurance protection. Our work environment is fast paced; exciting and inclusive, where great customer experience is our number one priority.We are looking for energetic, dynamic professionals who are excited about providing Exceptional Customer Service. Candidates with previous customer service, call center/contact center, retail, claims, banking or agency experience preferred. Qualifications include:• High school diploma or equivalent required, college degree a plus• Advanced multi-tasking ability, ability to assist customer on phone while navigating through 8 + programs, windows• Minimum 2 years experience working in a Windows based computer environment required• Previous customer service and/or call center experience preferred• Professional with strong verbal communication skills and excellent phone manner• Ability to adjust and succeed in a rapidly changing environmentThis position requires a thorough and extensive background investigation.The salary range for this position is $31,000 to $33,000 ($14.90 – 15.86 hourly rate).Our paid training starts February 24, 2013· Training hours are Monday to Friday, 9:30 am – 6:00 pm. Training is approximately 12 weeks and time off is not allowed during training.· Work schedule options after training, based on availability and must be able to commit to work schedule long term:Monday to Friday, 9:30 am – 6:00 pmMonday to Friday, 10:30 am – 7:00 pmMonday to Friday, 11:30 am – 8:00 pm (employees receive a 5% shift differential for working past 7:00 pm)View job descriptions and apply online at:Keyword: 1305825Jennifer E. Santiago | Senior Talent Acquisition & Management ConsultantThe Hartford Financial Services Group, Inc.101 Riverview ParkwaySantee, CA 92071************************************************************
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Wednesday, December 11, 2013
Hartford Insurance Company
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