Careers @
California
For up-to-date job postings and to apply visit
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for viewing job postings: Click External candidates link; Click
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Sales Customer Retention Representative
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Location:
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Orange County, CA
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Job ID:
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43321
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Posting Close Date:
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01/26/13
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Summary of Role:
Provide excellent
customer service/sales/technical assistance by taking primarily inbound
downgrade and disconnect calls for the Orange County system. Utilize
skills
acquired through Cox training and recent relevant customer
service/sales/technical experience to meet and exceed established goals
and performance levels to minimize the loss of customers and revenue.
Actively promotes the value of our services, the three
product bundle, retention of services, and ensure customer satisfaction
and loyalty, by consulting with, assisting and resolving a wide variety
of customer telephony/telecommunications requests, inquiries and
complaints.
EQUAL OPPORTUNITY EMPLOYER / M / F / D / V
Cox Communications
Inc. is a multi-service broadband communications company with
approximately 6.6 million total customers, including approximately 6.3
million basic cable subscribers.
The nation's third-largest cable television provider, Cox offers both
analog cable television under the Cox Cable brand as well as advanced
digital video service under the Cox Digital Cable brand. Cox provides an
array of other communications and entertainment
services, including local and long-distance telephone under the Cox
Digital Telephone brand, high-speed Internet access under the Cox High
Speed Internet brand, and commercial voice and data services via Cox
Business Services. Local cable advertising, promotional
opportunities and production services are sold under the Cox Media
brand. Cox is an investor in programming networks including Discovery
Channel. More information about Cox Communications can be accessed on
the Internet at
www.cox.com.
Cox Communications,
Inc. and its subsidiaries are Equal Opportunity Employers. We have a
tradition of encouraging a wide diversity of talents through a broad
range of hiring
practices. Please note those individuals submitting resumes online or
by mailing a resume are not considered an applicant for employment until
a signed employment application form is completed, usually at the time
of interview.
Retail Sales Sr. Solutions Specialist - San Diego
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Location:
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San Diego, CA
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Job ID:
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43346
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Posting Close Date:
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01/18/13
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Summary of Role:
The Senior
Solutions Specialist will be the primary point of contact for both new
and existing customers. This role will be working in a Cox Solution
Store guiding
customers through the purchase decision and activation process. As a
Senior Solutions Specialist, this individual will function as a lead
member of the sales team and set the standard for sales performance.
EQUAL OPPORTUNITY EMPLOYER / M / F / D / V
Cox Communications
Inc. is a multi-service broadband communications company with
approximately 6.6 million total customers, including approximately 6.3
million basic cable subscribers.
The nation's third-largest cable television provider, Cox offers both
analog cable television under the Cox Cable brand as well as advanced
digital video service under the Cox Digital Cable brand. Cox provides an
array of other communications and entertainment
services, including local and long-distance telephone under the Cox
Digital Telephone brand, high-speed Internet access under the Cox High
Speed Internet brand, and commercial voice and data services via Cox
Business Services. Local cable advertising, promotional
opportunities and production services are sold under the Cox Media
brand. Cox is an investor in programming networks including Discovery
Channel. More information about Cox Communications can be accessed on
the Internet at
www.cox.com.
Cox Communications,
Inc. and its subsidiaries are Equal Opportunity Employers. We have a
tradition of encouraging a wide diversity of talents through a broad
range of hiring
practices. Please note those individuals submitting resumes online or
by mailing a resume are not considered an applicant for employment until
a signed employment application form is completed, usually at the time
of interview.
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