San WorkForce Program Specialist, Performance Management

Subject: SAN DIEGO WORKFORCE PARTNERSHIP (2) JPROGRAM SPECIALIST - PERFORMANCE MANAGEMENT POSITIONS

We are accepting applications to fill the following position:

PROGRAM SPECIALIST – PERFORMANCE MANAGEMENT

TWO POSITIONS AVAILABLE

Job announcement, description, and employment application are attached.

DEADLINE TO SUBMIT APPLICATIONS 

JUNE 4, 2012

If you know of any qualified individuals who support our mission, vision and corporate values, have them submit a cover letter, resume and employment application to careers@workforce.org.

DATE: May 22, 2012
TO: Interested Parties
JOB ANNOUNCEMENT
PROGRAM SPECIALIST – PERFORMANCEMANAGEMENT
Incumbent will be responsible for contract and performance management. Act as a liaison between One- Stop Operator and Workforce Partnership product and support teams. Additional responsibilities include ensuring proper implementation of internal systems such as contracting, procurement, technical assistance and process improvement of system design. Job skills required: Knowledge of WIA, One-Stop and other applicable federal, state and local legislation; One-Stop service delivery system experience; negotiation
and facilitation; data management systems expertise and experience in developing and implementing action plans to address performance area deficiencies; experience in report preparation, strong analytical and writing skills, attention to detail and ability to think critically. Bachelor’s degree in a related field of study preferred but not required. Salary low to mid $40’s.
HOW TO APPLY
• Cover letter and resume
DEADLINE TO SUBMIT APPLICATIONS
Position open until
June 4, 2012
• Standard application form (available at Workforce Partnership office or Career Centers; also attached)
• Salary history and salary requirement
• List 3 or more professional employment-related references
Incomplete applications will not be considered.
Respond to SD Workforce Partnership, 3910 University Ave., #400, SD, CA 92105-FAX (619) 528-1153 or email Careers@workforce.org. NO PHONE CALLS ACCEPTED.
GENERAL INFORMATION
The San Diego Workforce Partnership, Inc. is a non-profit entity chartered by the City and County of San Diego to administer employment and training programs and to create a workforce development system for the entire San Diego region.
Employees are under an independent, merit-based personnel system and are not employees of the federal, state or local government.
THE SAN DIEGOWORKFORCE PARTNERSHIP, INC. IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST TO INDIVIDUALS WITH DISABILITIES.

 Team Member Description


Position
Program Spec/Performance Mgmt.
Team Leader
Workforce Advancement Manager
Team
Workforce Advancement Division
Status:
Exempt
_________________________________________________________________________________________
Functional Responsibilities:
 Responsible for overall contract management and performance management
 Provide customer service support to clients and partners
 Liaison between One-Stop Career Center operator and Workforce Partnership product and support teams
 Facilitate implementation of programs/projects within the One-Stop Network
 Maintain thorough knowledge of assigned One-Stop center(s) service design and performance
 Identify and develop partnership opportunities and participate on regional community groups
 Coordinate and oversee quality of contracted activities and services
 Provide One-Stop Career Center contractor guidance on One-Stop Career Center service delivery system
 Ensure program implementation to include the following internal systems:
- Contracting
- Procurement
- Technical Assistance
- Process improvement of system design
 Provide customer service and public information regarding contracts and performance
 Prepare and implement contract specific technical assistance
 Research best practices in program implementation
 Prepare internal and external reports, analyzing issues and ensuring accuracy
 Develop and implement action plans to address problem areas
 Develop and publish program specific Operations Issuances
 Coordinate process for evaluation of contract
 Write articles for SDWP publications
Education: Bachelor’s degree in a related field of study preferred but not required
Team Member Description


Job Skills:
 Knowledge of WIA, One-Stop and other federal, state and local legislation
 One-Stop service delivery system experience
 Programs specific contract development and modification
 Ability to conduct contractor needs analysis
 Negotiation and facilitation
 Ability to coordinate and deliver technical assistance
 Contract management and coordination
 Ability to identify and analyze performance area deficiencies
 Knowledge of regional One-Stop Career Center service delivery systems and key partners/providers of services
 Experience preparing reports & written board agenda items
 Knowledge of and professional competence in local labor market community & human services agencies and resources
 Strong oral and written communication skills
 Ability to build and maintain relationships with partner organizations and staff
 Strong organization and time management skills
 Familiar with Data & Fiscal Mgt. Systems
____________________________________________________________________________________
Workplace and Team Skills:
Analytical
Motivate Others
Detail Oriented
Relationship Building
Good Communication
Program Integration
Provide & Receive feedback
Customer Service
Problem Solving
Strategic Planning
Deadline Driven
Decision Making
Group Speaking
Computer Skills:
Microsoft Word, Excel, PowerPoint
MS Outlook 2007
Internet
Personal Attributes:
Passionate
Goal Orientated
Positive attitude
Works well in teams
Flexible
Innovative/Creative
Honesty/Integrity
Reliable/Responsible

 

EMPLOYMENT APPLICATION

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability or any other legally protected status.

(PLEASE PRINT)

POSITION(S) APPLIED FOR:

name:

LAST

FIRST

MIDDLE

Address:

NUMBER

STREET

APARTMENT #

CITY

STATE

ZIP

PHONE:

(         )

(         )

E-Mail Address

HOME

BUSINESS/MESSAGE

REFERRAL SOURCE:

Friend

Employment agency

Relative

Advertisement - Source

Walk-in

Other - indicate

Are you legally permitted to work in this country? (Proof of

YES

NO

citizenship or immigration status is a condition of any offer of employment)

Have you ever been convicted of a felony?

YES

NO

If yes, explain

Have you filed an application here before?

YES

NO

If yes, give date___________/__________/___________

Have you been employed here before?

YES

NO

If yes, give date___________/_________/____________

Are you currently employed?

YES

NO

Are you available to work:

FULL TIME

part-time

TEMPORARY

On what date would you be available to work?

/            /

education

high school

college

college/university

School Name

Diploma/Degree

Major Course Study

Special Training Apprenticeship, Seminars, Volunteer Work

               

AN EQUAL OPPORTUNITY EMPLOYER/program

auxiliary aids and services are available to individuals with disabilities

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The following information is VOLUNTARILY submitted.  The survey is used for statistical purposes only and will have no effect on the selection process.  This portion will be detached prior to review of the application.

eeo appLicant flow survey

	Male		Female	Birthdate	/               /
	White, Non-Hispanic
	African American
	Latino/Hispanic
	Asian
	Native American
	Disabled
	Vietnam Era Veteran
	Veteran

EMPLOYMENT EXPERIENCE

Include all employment during the last 10 years.  Start at the top with your most recent job.  Employment experience may be paid or unpaid, full or part-time.  (Attach additional pages if necessary.  Failure to provide all information may result in disqualification of application.

EMPLOYER	TELEPHONE	DATES EMPLOYED		DESCRIBE WORK PERFORMED
	(        )	FROM	to
ADDRESS                                                           CITY      STATE       ZIP
JOB TITLE		HOURLY/SALARY RATE
		STARTING
IMMEDIATE SUPERVISOR AND TITLE		$	per
REASON FOR LEAVING		RATE OF PAY
		FINAL
MAY WE CONTACT FOR REFERENCE?   YES  NO  LATER		$	per
IF NO, STATE REASON:
EMPLOYER	TELEPHONE	DATES EMPLOYED		DESCRIBE WORK PERFORMED
	(        )	FROM	to
ADDRESS                                                           CITY      STATE       ZIP
JOB TITLE		HOURLY/SALARY RATE
		STARTING
IMMEDIATE SUPERVISOR AND TITLE		$	per
REASON FOR LEAVING		RATE OF PAY
		FINAL
MAY WE CONTACT FOR REFERENCE?   YES  NO  LATER		$	per
IF NO, STATE REASON:
EMPLOYER	TELEPHONE	DATES EMPLOYED		DESCRIBE WORK PERFORMED
	(        )	FROM	to
ADDRESS                                                           CITY      STATE       ZIP
JOB TITLE		HOURLY/SALARY RATE
		STARTING
IMMEDIATE SUPERVISOR AND TITLE		$	per
REASON FOR LEAVING		RATE OF PAY
		FINAL
MAY WE CONTACT FOR REFERENCE?   YES  NO  LATER		$	per
IF NO, STATE REASON:

SUMMARIZE SPECIAL SKILLS AND QUALIFICATIONS ACQUIRED OR OTHER EXPERIENCE. (INCLUDING CERTIFICATES AND LANGUAGES)

Certificate of Applicant: All answers and statements in this document are true and complete to the best of my knowledge and belief. I understand that false or misleading answers are cause for rejection of my application, removal of my name from an eligible list, or dismissal from Partnership employment.  Further, I hereby grant the Partnership permission to contact other individuals and educational institutions to verify the information I have provided.

SIGNATURE:

DATE:

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DO NOT WRITE IN THIS AREA