|
We’re
Grifols, an international plasma manufacturer headquartered in
Barcelona, Spain. We serve healthcare professionals
and patients in over 90 countries, have an unmatched record of product
safety, and are the largest plasmapheresis company in the world. We
offer full healthcare benefits, tuition reimbursement, and some of our
Academy courses even count for college credit!
If you enjoy providing knock-your-socks-off customer service in an environment built around teamwork and trust, then
consider furthering your career as a Donor Center Specialist with us and please read on . . .
Primary Responsibilities
The Donor Center Specialist role encompasses the following primary and secondary job responsibilities:
-
Maintains active communication with other service areas to ensure accurate documentation and quality.
-
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
-
Learns and maintains thorough familiarity
and compliance with all state and federal regulations, U.S. Food and
Drug Administration (FDA)-approved Standard Operating Procedure Manual,
Occupational
Safety and Health Administration (OSHA), Clinical Laboratory
Improvement Amendments (CLIA), Current Good Manufacturing Practice
(cGMP) and internal company procedures.
-
Reports all unsafe situations or conditions to area lead, supervisor or manager.
-
May be trained to repair plasma center equipment.
-
Phlebotomy Duties
-
Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
-
Responds to and assists with handling donor reactions in accordance with guidelines.
-
Monitors donor and equipment to ensure health of donors and quality of product.
-
Sets up, disconnects and operates the
automated plasmapheresis machines including response and evaluation of
all autopheresis troubleshooting displays, documentation of exceptions,
etc.
-
Ensures the proper calibration and maintenance of autopheresis machines and associated equipment.
-
Disconnects and disposes of all contaminated disposable equipment.
-
Ensures proper cleaning of equipment and work area between donors.
-
Maintains accurate and thorough documentation of production records.
-
Ensures donor confidentiality.
-
Plasma Processing Duties
-
Collects and processes donor samples for processing and testing.
-
Records weight of product and samples.
-
Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP.
-
Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
-
Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.
-
Donor Processing Duties
-
Conducts pre-donation medical screening in accordance with established guidelines.
-
Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
-
Provides appropriate feedback to ineligible donor candidates.
-
Ensures all donor screening information is complete and accurate prior to donation.
-
Effectively communicates donor medical information to Medical Staff.
-
Ensures donor confidentiality.
-
Establishes and maintains donor files in an organized and efficient manner.
-
Performs general administrative duties,
including greeting donors in a friendly manner, answering phones, and
assisting center management as needed.
And
as a Donor Center Specialist at Grifols, you’ll be trained in the areas
of state and federal regulations regarding
the Food and Drug Administration (FDA), Occupational Safety and Health
Administration (OSHA), Clinical Laboratory Improvement Amendments
(CLIA), and Current Good Manufacturing Practice (cGMP).
For More Information
There’s much more learn about us, of course, and you can find additional information on our
www.grifolsusa.com
website. There’s so much to share with you in the recruitment process,
and we hope you’re as excited as we are about Grifols Plasma Operation’s
potential to save lives and grow careers.
Thank you for considering Grifols as your employer of choice.
Apply Now!
Please click on the following link to apply now. Grifols is an Equal Opportunity Employer, and we look forward to hearing
from you. – The Grifols Recruitment Team
|
|
Qualifications
To qualify as a Donor Center Specialist with Grifols, you’ll need the following:
-
High school diploma or GED. Certified as a Phlebotomist, Donor Processor, and Plasma Processor.
-
Excellent customer service skills.
-
Proficient in speaking and writing English, with legible handwriting.
-
Where applicable, bi-lingual skills.
-
Ability to understand, explain, and follow SOP’s and protocols.
-
Ability to work flexible scheduling to meet business needs.
-
Ability to perform in a highly regulated,
operations intensive, high volume medical business in which the safety
of donors and employees, as well as the quality of the plasma collected,
are paramount.
-
Typically requires 4 years of related
experience with performing phlebotomy, donor processing, and plasma
processing duties with demonstrated proficiency to handle difficult
situations.
Note
that certain state licensures or certifications may apply. In addition,
please understand that you’ll be working
in a plasma center, which includes exposure to biological fluids with
potential exposure to infectious organisms. Personal protective
equipment may be required, which will be provided at the company’s
expense.
|
No comments:
Post a Comment